Help

How can we help?

How do I set up my booking page?

Open Alera on your phone, complete the 7-step onboarding, and share your alera.app/{handle} link. Setup takes under three minutes.

How do clients book me?

They tap your link. No account, no download. They pick a service, a time, and confirm with their phone number.

Can I import my clients?

Yes. Import from CSV or let Alera auto-create a profile the first time each client books. The Find duplicates tool merges overlaps.

How do I export my client list?

Profile → Clients → Export. Download a CSV or vCard anytime. No paywall, no export fees.

What if I want to cancel?

Self-serve cancel from Profile → Account. We refund the unused portion of your current billing period within 30 days.

Still stuck? Email support@alera.app. We reply within 24 hours.